Frequently asked questions
What is the profile of our students?
For language school, our students range from preschoolers (from 3 years old) through high schoolers, college students, adults and corporate professionals who need the support of a language professional tutor to reach their goals. Whether the goal is to get better grades in school, be bilingual, prepare for college, travel, move to another country, prepare for a professional meeting or tackle more challenging skills, our HP Lingua tutors can help you to meet your goals.
Where will the tutoring session take place?
Your tutoring session will take place either at your home, a location of your choice (e.g. library, La Madeleine in Preston/Forest...).
What type of language training does HP Lingua offer?
Can I stop before I have finished my 12 sessions?
Yes, you can stop at any time. You must give us one the month notice.
What are the payment options?
HP Lingua will send you an invoice through PayPal. You will choose to pay in full or in several installments.
What is your cancellation policy?
If you provides HP Lingua with less notice or if the Students fail to attend the tutoring sessions, then HP Lingua shall not be obliged either to refund the cost of the tutoring session or for the tutor to arrange a make-up session.
If the Lingua coach cannot perform a Lingua training session, the Client would be informed at the earliest convenience. The tutor and the Client will arrange on a make-up session at a time agreeable for both parties.
In the event of a weather related emergency leading to a missed tutoring session, HP
Lingua shall not be obliged either to refund the cost of the Lingua training session or to arrange a make-up Lingua training session.